Privacy policy

1. Introduction

At Hotel Vendors, we respect your privacy and are committed to protecting your personal data. This policy explains how we look after your personal data when you visit our website and tells you about your privacy rights.

2. Data we collect

We may collect, use, store and transfer different kinds of personal data about you, grouped as follows:

• Identity data: first name, last name, username or similar identifier.
• Contact data: email address and telephone numbers.
• Technical data: IP address, login data, browser type and version.
• Chat data: conversations with our AI concierge, stored securely in Supabase to improve assistance.

3. How we use your data

We only use your personal data when the law allows us to. Most commonly:

• Registration: to register you as a new customer or vendor.
• Payments: to process your subscription through Stripe.
• Support: to provide support and improve our concierge services.

4. Data security

We have appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use Supabase for secure storage and Stripe for encrypted payment processing.